Shipping policy
Processing Time Orders are processed within 1-3 business days after payment confirmation.
Shipping Times
- Hong Kong: 2-5 business days
- Asia Pacific: 7-14 business days
- USA & Europe: 10-20 business days
- Rest of World: 14-30 business days
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Tracking Once your order ships, you'll receive a tracking number by email.
Customs & Duties International orders may be subject to import duties and taxes upon arrival. These charges are the customer's responsibility. BSR Mart is not responsible for delays caused by customs.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days at support@bsrmart.com with your order number and photos.
Contact Email: support@bsrmart.com Website: bsrmart.com